Refund & Cancellation Policy

Seller and service provider: Restless Records LLC. Contact: restlessminds444@gmail.com.

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MERCHANDISE

Our merchandise is made to order through Printful. We do not offer returns or exchanges for a change of mind or an incorrectly selected size or color, except where required by applicable law. Check the product details and available size guide before ordering.

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For a damaged, defective, misprinted, or incorrect product, email your order number, a description, and clear photos. Contact us within 30 days of delivery, or within 30 days of the estimated delivery date for a missing order, so we can investigate within the supplier claim window. This window does not limit your applicable consumer rights. Confirmed product issues will be resolved with a replacement or refund.

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SERVICE CANCELLATIONS

Cancel at least 24 hours before your appointment for a full refund if work has not started. For a later cancellation or no-show, we offer one courtesy reschedule. If we cancel, we refund the undelivered service.

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For editing projects, cancellation before work begins receives a full refund. After work begins, we itemize completed work and refund the unearned balance. Project stages and payment allocations must be agreed before work starts.

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REFUND TIMING

We aim to initiate approved refunds within 5 business days. The payment provider and your bank determine when funds appear in your account. Refunds are returned through the original payment method where supported.

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Email us with your order or booking reference to request help. Your applicable consumer rights are preserved.